REFUND POLICY

Refund Policy

Slope-X is a spray-on performance product. Once it’s opened or used, it can’t be returned.

What that means:

Used or opened bottles can’t be returned or refunded.
We can’t accept returns on unopened bottles either.

We’ve got you if something goes wrong:

If your order arrives defective or doesn’t show up, we’ll make it right.
Just reach out within 7 days of delivery with your order number and a quick photo if needed.

Shipping fees aren’t refundable unless we messed up.

Pro tip: Read the product info before use. If you have questions before you buy, hit us up — we’re happy to help

Shipping

Orders ship within 1–3 business days
Tracking sent when your order drops
Ground shipping only (spray product)

Winter + Holiday Rush:

During peak season, processing and delivery may take a little longer. Order early if you’ve got a trip coming up.

Problems?

If your order arrives damaged or goes missing, hit us up within 7 days and we’ll help get it sorted.

Heads up:

Double-check your shipping address before checkout — we can’t reroute packages once they’re out the door.

Disclaimer:
Shipping times are estimates and may vary based on carrier and conditions.

Disclaimer

This policy is provided for general information purposes only and may change at any time. By purchasing Slope-X, you agree to the terms outlined. If you have questions before ordering, contact us – we’re happy to help.

Terms & Conditions

By using this site or buying Slope-X, you agree to the following:

Prices, products, and availability may change
Orders must be paid in full before shipping
Shipping, refunds, and returns follow our posted policies
Always follow on-label directions and safety warnings
Results may vary based on conditions and use
All site content and branding belong to Slope-X

We’re not responsible for indirect or accidental damages related to product use, to the extent allowed by law.

Disclaimer: Terms may change without notice.

Privacy Policy

Slope-X respects your privacy and is committed to protecting your personal information.

Information We Collect:

When you visit or make a purchase from our site, we may collect:

Personal details you provide (name, email, shipping address)
Payment information (processed securely by third-party providers)
Device and usage data (cookies, analytics, IP address)

How We Use Your Information:

We use your information to:

Process orders and deliver products
Communicate order updates or important service messages
Improve our website, products, and customer experience

Sharing Your Information: We share your information only with trusted service providers (such as payment processors, shipping partners, and analytics tools) to operate our business.
We do not sell your personal information.

Cookies: We use cookies to keep the site running smoothly and understand how it’s used. You can manage cookie settings through your browser.

Your Rights (CCPA & GDPR):

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request that we limit or stop certain data processing

California residents may request disclosure of data collected and request deletion under the CCPA.
EU residents may exercise rights under the GDPR, including data access and erasure.

To make a request, contact us using the information provided on our site.

Data Retention: We keep personal information only as long as needed to fulfill orders, provide services, or meet legal requirements.

Minors: Slope-X is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes: We may update this Privacy Policy from time to time. The version posted here is always the current one.

Disclaimer: This policy is provided for general information and may change as needed.